Ordering Information

This page includes all of the information you need to purchase Wisdom of the Earth products online.

Included in the On-line Store are Wisdom of the Earth (WOTE) essential oils & hydrolats, AromaKits, and books/services such as selected Essential Oil books, including the three WOTE published books, and WOTE gift certificates. 

We have created this shopping option for the convenience of new Wisdom of the Earth customers, and others who presently order directly from us.

You can always access our most recent price list on the bottom of our homepage.

Steps for creating a customer profile (for the online store)

1. Select items and put in shopping cart
2. View cart, when finished shopping
3. Enter address information
4. Check the ‘create account’ box
5. Proceed to check out
6. After finishing the payment/transaction, a window for creating account will appear. This will be your opportunity to change password
7. You will receive a confirmation email

IMPORTANT: Notice about Self-Responsibility

The offering of medicinal-grade essences and related products, and any suggestions as to their use by Wisdom of the Earth, are not to be construed as AMA or FDA approval or as treatment of disease.  These are ancient remedies that have been handed down through many generations and many cultures, and their properties are well known and well-documented in the aromatherapy and herbal literature. The basis for their use is self-responsibility.

If you are under the care of a physician, you should inform him or her of your intention to use these natural remedies. Wisdom of the Earth is not responsible for any misuse or unintended outcomes of the essences.

Therefore, by purchasing and/or using these essences and related products, you are accepting responsibility for their use and their outcomes.

How to Order

Retail Purchases

If you normally order through a Wisdom of the Earth Distributor, we highly encourage you to continue to do so, as we wish to honor that established relationship.  

There is no price advantage to ordering directly from Wisdom of the Earth; the retail prices are the same whether you order from our Cornville, AZ "home office", WOTE website, or one of our regional Master Distributors.  And, unlike multi-level companies like Young Living or Doterra, unless you order directly from one of our distributors, he or she will receive no compensation for your purchase, even if they have advised you regarding essential oils and their use.  We thank you for supporting them and their small businesses! 

LEVEL 1 WOTE CERTIFIED STUDENTS

To receive your company discount, it is our policy that you must order from your Level 1 teacher, as they are the ones authorized to give you the discount you earned.  The Level 1 teachers have greatly invested in their education and businesses, and we whole-heartedly support their continued success.  If your teacher has retired, or is no longer associated with Wisdom of the Earth, please contact Audre or Cynthia at the WOTE office (928-649-9968) to receive your student discount information.

Wisdom of the Earth Shipping & Insurance Policy

Overnight Shipping

The shopping cart is not set up to calculate overnight  shipping rates. If you require these services, please email your order to [email protected] with Overnight Order in the subject line, and your order will be processed directly.

Wisdom of the Earth Replacement Protection Policy

Effective immediately, the US Post Office no longer provides any level of shipping insurance (domestic or international) for packages containing essential oils, due to some of them being classified as Hazardous Goods. So Wisdom of the Earth (WOTE) has instituted an in-house replacement protection coverage program, which is more comprehensive in terms of the types of loss covered.

We have folded the cost of in-house coverage, as well as the previous Postal Service increase in shipping costs into our current shipping rates. The only exception to coverage is shipping hydrolats in winter weather.  We offer high-grade plastic spray bottles which utilize plastic designed for, and safe for, essential oils and hydrolats.  If you insist on glass packaging during times of freezing or near-freezing temperatures, we will document your preference and send the glass bottles, but will not replace them if they break in transit or during delivery.  

*Leakage: The amount of oil or hydrolat lost will need to be documented by the customer/recipient  with images of the leaked bottles positioned horizontally, and with enough light behind them, to show the level of oil remaining in the bottle.  WOTE or its representative (the Teacher or Master Distributor) will, at its sole discretion, determine the amount of the loss and either replace the bottle with the same sized bottle, or replace the amount leaked, together with a new label, if needed, and a new secure dispenser cap. Postage to ship the replacement will be borne by WOTE.

*Damage resulting in loss: The extent of the damage will need to be documented by images provided by the recipient. The damaged contents, as determined by WOTE, will be replaced in full by WOTE, and the postage to ship the replacement(s) will be borne by WOTE.

*Lost or stolen packages: Packages lost by the carrier, if not covered by the carrier, will be replaced and re-shipped by WOTE.

Maximum coverage: $5,000 per package.

Effective 01/22/25

Returning Customers

If you wish to place an order, and have no questions regarding your essence selections, you may get started by clicking on the Online Store menu button at the top of the page.  

Customers New to Wisdom of the Earth:

If you are new to Wisdom of the Earth medicinal grade essences, please read on for important information regarding essence potency, bottle sizes, etc. before shopping.  Even if you are familiar with other companies’ essential oils, please take a moment to review the ordering information below…and then visit the On-Line Store area to experience the difference conscious farming/wild crafting, and intentional hand-pouring of the essences makes. 

Ordering Information – Essential Oils and Hydrolats

Our hand-poured, undiluted essential oils are considerably more powerful than most essences found in stores.  Thus, we ask that, if you are not familiar with this level of potency, please contact us before placing an order so that we can discuss your interests and essence options:  928-649-9968 (WOTE office). There is no charge for this conversation.

A clarification about bottle size:  Our standard size essential oil is 15 ml (milliliter), compared to many companies which offer a 10 ml size as standard.  On average, a 15 ml bottle holds 450 drops of essential oil.  Some of the more costly essences are offered in 5, 2 and/or 1 ml sizes, as well. Please note that, unless the essence is part of an AromaKit, 1 & 2 ml essences will come in a 5 ml bottle, so that we can use our standard label, which contains important botanical and usage information. Hydrolats come in a standard size of 120 ml (4 oz).

If you have brief questions about what essences would be effective for a straight-forward situation, please call and we will be happy to offer suggestions.  If the situation is not clear-cut, or is complex in nature, scheduling a consultation may be the suitable approach in fairness to you, to us, the oils and the situation.

Ordering Information – Gift Certificates

Services: Gift Certificates can be purchased in increments of $25, up to $300.  This amount can be applied to any product or to personal consultations. This makes a wonderful gift for someone facing a health challenge or for someone eager to explore plant and tree essences for emotional, physical and spiritual well-being.  

Consultations are available in 30 minute increments, priced at $75 per increment.  Most consultations run 1 hour, but much can be accomplished in a 30 minute consultation, also.  You may specify a consultation with Audre Gutierrez (Owner) or Cynthia Olivera (Education Director); please specify the name in the comment section of the order form.  Once a consultation service is purchased, we will be in contact to schedule the appointment.

Refund Policy

We do not generally offer refunds, so please order carefully.  We are happy to offer store credit for items returned in unopened/new condition.  There is a 10% restocking charge for returns of more than five bottles.  If we have made a mistake in filling the order, a refund or exchange will be made, whichever the client wishes.